House Rules

Dear guests, to ensure the safety and comfort of everyone during your stay, we have clarified some guidelines.

Check-in and check-out time

Check-in is from 15:00 to 20:00, Check-out is until 11:00.

If you need early check-in or late check-out, you will need to contact us and arrange it in advance depending on the availability.

An additional fee of 50 EUR per hour for the full house booking and 20 EUR per hour for the room booking will be applied.

Rooms/House use

If you wish to exceed the maximum allowed occupancy for Rooms/House please contact us for confirmation. For extra guests, even not staying overnight, an additional cleaning fee of 20 EUR per person will be charged.

Personal belongings

We kindly suggest the guests take care of all their belongings. Pinecrest Villa bears no responsibility for any damages or loss of your personal belongings.

Smoking

Pinecrest Villa is entirely non-smoking. We reserve the right to charge cleaning fees for any smoke-related damages. Smoking outside is allowed. If you smoke in the yard, please be sure to collect the cigarette butts in the trash can.

Keeping yard clean

Please help us to keep our garden area clean. Do not climb on the trees, do not break any branches of our trees, do not trample flowers, etc. Do not make any fire in the garden. Do not leave any trash, empty bottles or cans in the yard. Any extra cleaning of broken glass, vomit, etc. will be charged extra.

Pet policies

We cannot accommodate pets due to allergy requirements of other guests. We do not have any pets living within Pinecrest Villa. Please contact us with any inquiries.

Service animals are allowed.

Linen and towel

Linen and towel are provided per guest. If you stay for more than three nights, free replacement will be provided. If you need additional linen and towel, the following fee will be applied.

Additional Bath Towel, 5 EUR

Additional Pillowcase, 5 EUR

Additional Sheet, 5 EUR

Additional Quilt Cover, 10 EUR

Damages

For any damage caused by the guest to the property, the guest is due to cover the cost of damage to Pinecrest Villa.

The pool is for private use. If guests would like to use it, they must do so at their own responsibility. If the pool requires vacuum or change of water, there will be an extra charge (pool vacuuming 200 EUR, change of the water 1000 EUR).

Deposit

Pinecrest Villa reserves the right to require a deposit for extra expenses when full house renting. The minimum deposit is 200 EUR per booking for whole villa bookings. When You request to have a private party with over 10 participants at Pinecrest Villa, the deposit is 500 EUR per booking.

If the deposit does not cover all extra charges as stated above, you have agreed by accepting these rules to cover any additional payment within a week we have invoiced you.

The deposit will be refunded within 7 days of the last date of the stay. Refunding of deposits may be subject to fees depending on payment method. (e.g. 2% for Stripe)

Breakfast

Based on the request, intercontinental breakfast can be provided for 10 EUR per person (free for kids 12-year-old or under, minimum one breakfast).

Parking and other amenities

There is a parking lot on the left of the entrance, which is free for you to use. However, parking there is with own responsibility and Pinecrest Villa does not take any responsibility for parking cars in the villa area. You should always leave the front of the house and the road to house free for the emergency vehicles to enter. At the moment there is no electric car charging station available.