Check-in is between 15:00 and 20:00. Check-out is by 11:00 so we can be ready for our next guests. Early check-in and late check-out is possible upon request but additional fees may be applied depending on season and vacancy.
Full refund for cancellations up to 30 days before check-in. If booked fewer than 30 days before check-in, full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. After that, 50% refund up to 7 days before check-in. No refund after that.
Refunds may be subject to fees for payment gateways. (e.g. 2% for Stripe)
The host will take care of normal cleaning such as vacuuming and laundry.
While reasonable wear and tear is anticipated, negligent damages found to be the responsibility of a guest will be assessed and charged. Please report all spills and/or damages to the host promptly.
For full villa bookings (All Rooms), guests will be required to pay a deposit and are expected to return the house back in a similar condition. All trash and bottles should be left in designated trash receptacles. Deposit may be charged for negligent damages or if excessive cleaning is required.
The deposit amount for full house booking is 200€ for reservations of 10 people. If guests wish to host larger parties, we generally charge a deposit of 500€.
The deposit will be refunded within 7 days of the last date of the stay. Refunding of deposits may be subject to fees depending on payment method. (e.g. 2% for Stripe)
Pinecrest Villa is entirely non-smoking. Smoking outside is allowed.
We cannot accommodate pets due to allergy requirements of other guests. We do not have any pets living within Pinecrest Villa. Please contact us with any inquiries.
Service animals are allowed.
Entire villa booking allows family and friends gatherings, but the participants must be within the maximum allowed occupancy per booking. If you need to exceed the specified number of people, you need to contact via email or phone before your booking or specify the request when booking.
Please be aware that a group booking of 2 or more rooms is not a "whole house booking" due to insurance and licensing provisions. Guests may not host parties on site without advance permission and these may incur additional site fees
If you would like more detailed infomration, please check out our House Rules